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Has your HR person ever said, “I didn’t realize this could get us into trouble”? Or maybe you’ve heard, “Wait—we were supposed to be tracking that?” Either way, you’re not alone. HR comes with a long list of responsibilities—like verifying I-9s, maintaining employee records, and managing benefits—that can be easy to miss. But small oversights don’t stay small for long; they can quickly snowball into compliance issues or costly penalties. And the reality is, it’s nearly impossible for one person to be an expert in every area of HR, which is why building an internal HR department can feel both overwhelming and expensive.
With over 20 years of experience providing outsourced HR services to businesses of all sizes, we’ve witnessed many challenges faced by internal HR departments. During that time, we’ve dedicated ourselves to crafting tailored, white-glove strategic solutions that help businesses successfully navigate their HR needs.
Here’s a look at common mistakes we’ve encountered over the years:
This is an all-too-common challenge for many small and mid-sized businesses. Human resources duties and compliance requirements are extensive and often distributed among several employees—many of whom lack HR expertise or only specialize in a portion of the role. Balancing these responsibilities alongside their regular work leaves them underprepared and frequently overwhelmed by the HR workload. This situation often leads to inconsistent practices, burnout, and more difficulties managing HR tasks moving forward. When HR functions are divided in this way, important details can be overlooked or left incomplete, putting your company at risk of non-compliance and incurring costly penalties. Organizations with small HR teams also face challenges when the HR professional takes paid time off or leaves the office. HR tasks can be delayed—sometimes without the luxury of time to pause. That’s where a partner like Syndeo makes all the difference. We keep your HR functions running seamlessly. When your HR Business Partner is on vacation, the rest of our team steps in to ensure all your HR needs are consistently met.
As you’re growing your business from the ground up, it can be challenging to carve out the time to develop formal policies and procedures for new employees. As a small business where processes may have always been done one way, it is essential to document these insights in case you become unable to perform your job and need someone else to take over the task and continue it. Syndeo can help you craft policies and procedures that clarify expectations for your growing team, leading to greater productivity.
Few things can cost your company more than bad hiring choices. The hiring process itself is expensive after you calculate the amount of time you spend creating job ads, interviewing candidates, and checking references just to present an offer letter. And don’t forget about all the pre-employment screenings, training time, and onboarding expenses. If your new employee doesn’t work out, you’ll likely end up spending as much on the second round. Poor hiring practices can cost you more than money, too. If you bring on a new hire who doesn’t mesh well with your team, company morale could be at risk, leading to a spiral of loss of trust amongst your employees, followed by loss of productivity. When you partner with Syndeo as your outsourced HR, our expert team can help you create comprehensive job descriptions on which to base your job ads that thoroughly define the role, expectations, and requirements for each position. Clear expectations from the beginning help narrow your candidate search to employees who are the best fit for the role. Even better, Syndeo Staffing can help you hire from a pool of vetted candidates, so you can have confidence that your new employees are prepared, qualified, and ready to contribute from day one.
Whether you realize it or not, we are living in an employee-centric world. That means employees are no longer satisfied working for companies that do not prioritize their needs and experiences. New hires want to be wowed with your vision, mission, and culture from their first day and to do that requires a strategic onboarding process that makes joining your company easy for them. At the same time, when people leave your company, having a well-structured process simplifies the stress on your remaining employees during the transition. It also ensures departing employees are removed from benefit plans, preventing wasted premiums on those no longer with the company. Syndeo works with clients to design onboarding strategies that not only get new hires up to speed faster but also create a positive, lasting first impression. We tailor each process to reflect the company’s unique culture, mission, and expectations, ensuring employees know what to expect from day one. By refining onboarding and transition processes, we help organizations minimize downtime, maintain productivity, and reduce the stress that change can place on the rest of the team.
In small businesses with limited internal HR professionals or where the HR function is divided among multiple roles, one of the first tasks often overlooked is addressing employee performance. In these situations, it can be difficult to carve out time for performance evaluations and meaningful discussions about them, let alone setting goals for employee growth. Issues often get handled reactively and managing HR can feel like putting out one fire after another. Syndeo can take on most of your HR burden, allowing you to focus on investing in employees and fostering their continued growth. At the same time, we can help you streamline the process for documenting performance issues—especially what, when, and how to document—so you, your managers, and your employees can have realistic expectations about their performance. We help our clients transition from reactive responses to proactive approaches, enabling them to have the margin needed to address performance issues and set goals that prevent problems from arising in the first place.
This mistake is common for many small businesses that simply do not have the time or attention to monitor new legislative updates. While your focus needs to be on building your product and serving your customers, Syndeo’s experts are carefully monitoring proposed legislation and informing you when it affects your business. One example is the federal legislation concerning updated overtime laws and the FLSA Final Rule changes that took effect in January 2025. Worry less about not knowing what you don’t know and have peace of mind knowing that we will bring these updates to your attention.
One of the greatest challenges for organizations of all sizes is establishing clear, seamless communication channels to address HR issues. Whether it’s managing employee performance or discrimination complaints, navigating tough conversations with tact and compliance, or effectively sharing updates on employee benefits and policies, having open and accessible lines of communication is essential. We partner with clients to improve these communication pathways, building trust among employees and strengthening company culture.
Not receiving the necessary help to perform the HR function can have long-term consequences for your business. Problems like burnout and high turnover reduce your team’s overall productivity and negatively impact your bottom line. The same is true of tension in employee relations when workers perceive unfairness because employee performance reviews aren’t consistently performed. Fortunately, these challenges don’t have to define your business. Every one of these challenges can be overcome—and we’re ready to help you turn things around! When you partner with Syndeo, you free yourself from the stress of HR compliance and gain more time to focus on what truly drives your business: bold strategy, real growth, and attentive leadership. We transform the burden of HR into the blessing of a partnership, standing with you and caring about your success as passionately as you do.
Recognize any of these challenges? If so, we’re here to help! Email us to learn how we can support you in avoiding these common pitfalls.
Let us take on your HR functions so you can strive for greatness.
Contact us.