How to Make the Most of Your PEO Partnership

Tips for seamless teamwork with your Professional Employer Organization

If you’re making any of these common mistakes we’ve seen companies make when managing their HR internally, we’re going to assume you’re looking for some help to correct those errors. Congratulations, you’ve come to the right place! Helping businesses like yours master the HR function (as opposed to letting it master you) is what we do best.

This article will walk you through little steps that your HR team can take to get the most out of your relationship with Syndeo and help you recognize how subtle shifts in perspective can build a foundation for a rewarding partnership.

Start with a partner mentality.

Approaching your relationship as a true partnership from the start sets the stage for the greatest success. We’re not here to replace your internal team or take over business decisions—instead, we come alongside you as your dedicated HR partner. Our goal is to tailor our services to fill any HR gaps, giving you confidence that your HR practices are consistent, compliant, and supportive of your business.

Recognize red flags and reach out right away.

We understand that even experienced HR professionals may not be familiar with every rule or unique circumstance. What matters is being able to recognize red flags that could grow into more serious HR challenges. As soon as you notice something concerning, connect with your Syndeo HR Business Partner—we’ll guide you on the best steps to take while ensuring compliance with state and federal laws.

Don’t be afraid to ask for help.

We’re here to answer any questions you have—big or small! Whether it’s a quick check-in, a more complex situation, or something we may need to research and get back to you on, our goal is always the same: to support you. Think of us as your partner in making your company run smoothly by taking the HR load off your plate.

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There are no bad questions—we’re here to assist.

The range of questions in the world of HR can be quite broad. We can help, for example, with questions about the employee portal, accidents or injury reporting, or how and when to initiate drug screenings if necessary. As your HR partner, we are available to assist with managing employee relations and addressing conflict with as little or as much help as you need. We can advise on progressive discipline and ensure you have the necessary documentation to prevent EEOC claims.

Additionally, we can answer questions you or your employees may have about family medical leave (FMLA) and instruct you on how to properly handle employees’ medical information. You can also encourage employees to reach out directly to your HR Business Partner at Syndeo.

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If you are unsure, reach out to Syndeo, and we’ll take it from there.

Proactive communication from the outset is the best way to set up your partnership with Syndeo. If you encounter a situation that you are unsure of how to handle, just reach out. Connecting with your HR Business Partner early on can provide valuable margin for evaluating options and making the best decision for the situation you are facing. Our team is here to provide guidance and ensure you feel supported—so you don’t have to carry the weight of handling it all on your own.

Make time for regular check-ins with HR.

Even if there is nothing to report on, checking in regularly with your HR Business Partner can help ensure that potential issues are not brewing under the radar with the possibility of escalating into larger problems. A quick email or weekly call is usually enough to make sure that all of your HR functions are running smoothly and to maintain open lines of communication. We provide assurance that your HR operations remain consistent, compliant, and stress-free.

Invite Syndeo to be a part of your team-building practices.

Providing opportunities for your HR Business Partners to engage with employees in positive ways helps balance out the perception that can form when their role is primarily focused on addressing problems. All-staff meetings, company parties, and other events are wonderful opportunities for your team to interact with your Syndeo representative and build positive rapport. We value being present, approachable, and engaged so your employees see that we are true partners working alongside them. Whether it’s answering HR-related questions at a staff meeting or simply showing support, these moments help your team better understand the important role Syndeo plays.

Trust is formed one situation at a time.

Just like any relationship, we know trust develops through consistency and responsiveness. That’s why you can expect our HR Business Partners to be the first to reach out, to answer the phone, and to provide timely, helpful feedback whenever your supervisors or employees need support. We also recognize that while we bring HR expertise, you are the expert in your business. We’re eager to learn about your industry, your teams, and your day-to-day operations so that we can blend our knowledge with yours to deliver the best results.

Even though we’ve seen many of the same HR challenges before, we approach each one with fresh care—shouldering as much of the burden as possible so you don’t have to navigate tough decisions alone.

Our goal is to serve as an extension of your team—integrating seamlessly behind the scenes, easing the weight of HR responsibilities, and giving you the freedom to stay focused on running your business.

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Ready to explore what a true HR partnership could look like for your business? Let’s start building trust—one situation at a time. Contact Syndeo today!

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